Returns & Exchanges

At The Poppy Brand, we want you to love every piece you wear, which is why we offer a 30-day return window for all unwashed and unworn garments with original tags attached. If your selection isn't the perfect fit, our easy exchange process ensures you find the style that makes you feel most confident.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Place your items in the original shipping mailer or a secure box, ensuring all original labels and tags are still attached to the clothing.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and affix it securely to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of receipt.